Nandakumar V

Nandakumar V is a dynamic young professor and industry expert with over 14 years of experience in the aviation sector. He started his career as a trainee customer security executive and worked his way up to become an assistant manager in the airport operations and customer service department. He has gained extensive experience in different departments such as safety and security, flight operations, audit, documentation coordination with HR, aviation briefing, surveillance, and vigilance, critical profiling of airlines and passengers, coordination with various aviation organizations, crisis management, family assistance, and document processing for foreign pilots including FRRO and visa extension. He has also managed crews during high alert situations and circulated updated circulars from BCAS and DGCA, as well as worked on roster and mapping.

aRUNA

Ms. Aruna is a seasoned professional with over 8 years of expertise in Customer Service and VIP passenger handling at both Chennai and Bangalore international airports. Beyond her operational roles, she takes on the responsibility of grooming incharge for the Customer Service team, leveraging her certification as a make-up artist. Ms. Aruna's commitment to professional appearance extends to her role as a seminar conductor, where she imparts knowledge on effective grooming techniques.

In her capacity as the Managing Director Academic at Arunand's Aviation, Ms. Aruna brings a wealth of experience to the educational realm. With over 5 years of teaching soft skills, aviation core subjects related to Customer Service, and specializing in VIP passenger handling with a focus on grooming, she plays a key role in shaping the educational landscape within the aviation industry. Ms. Aruna's multifaceted background underscores her dedication to operational excellence and academic leadership.